1.1 Information You Provide to Us When Registering

When you create an account on the Platform, you provide us with your email address, name, home/company address, email, and other information to help us identify you (“Identification Information”).

1.2 Information We Collect as You Use the Services

a.Service Usage Information through your access to and use of the Services, we may monitor and collect tracking information related to usage including but not limited to your phone number, access date and time, device type and device identification, operating system and hardware setting, browser type, and information derived from network operator, IP address, GPS, base station and WLAN (“Service Usage Information”). This information may be directly obtained by Flipeet Charity or through third-party service providers. The collection of Service Usage Information helps our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.

b.Donation Information when you make a donation through the Services, we will collect the financial information necessary to process your donation, including your wallet address and the amount and recipient of your donation (“Donation Information”). We collect such Donation Information to keep track of your donation and any other purposes disclosed in this Privacy Policy.

c.Communication Information you agree that, for the purposes disclosed in this Privacy Policy, we are entitled to collect and use the information contained in or related to the communication that you send to us or generated through your use of the Services (“Communication Information”), which includes: all messages, requests or other information you send in the course of your contact with us; all communications and file attachments in connection with your donations or other data generated primarily through your communications with other users on the Platform.

2.1 Information We Automatically Collects

Most of the personal information that we collect is directly provided by you. In the following situations, we will collect and process the information about you: (a.) where you register for, log in or access the Platform, or use the Services; (b.) where you voluntarily complete any user survey or provide feedback to us via email or any other channel; (c.) where you use cookies of the browser or software in visiting or using our Platform; (d.) other situations where we may automatically collect your information as mentioned in this Privacy Policy or our TOU (including our platform rules, the same below).

2.2 Information Collected from the Third-party Sources

We may collect information about you from third-party sources, including but not limited to, the following channels: (a.) public databases, credit bureaus and ID verification partners; (b.) blockchain data; (c.) social medial partners.

2.3 Anonymized and Aggregated Data

Anonymization is a data processing technique that removes or modifies personal information so that it cannot be associated with a specific individual. Except for this section, none of the other provisions of this Privacy Policy applies to anonymized or aggregated personal data (i.e. information about our Users that we combine together so that it no longer identifies or references an individual User). We may use anonymized or aggregate user data for any business purpose, including to better understand Users’ needs and behaviors, improve our products and services, conduct business intelligence and marketing, and detect security threats. We may perform our own analytics on anonymized data or enable analytics provided by third parties.

3.1 To Provide and Maintain the Services

We use the information collected to deliver, maintain and provide better services (including but not limited to processing donations) and verify Users’ identities. We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and activities and provide the Services. Given our legal obligations and system requirements, we cannot provide you with all or some of the Services without data like Identification Information, Service Usage Information, Communication Information, and Donation Information.

3.2 To Protect Our Users

We use the information collected to protect our platforms, users’ accounts, and archives. We use IP addresses and cookies to protect against automated abuse such as spam, phishing, and Distributed Denial of Service (DDoS) attacks.

3.3 To Comply with Legal and Regulatory Requirements

With respect to the privacy and security of personal information, we will use the information in compliance with our legal obligations, government requests, and reasonable user-generated inquiries. In cases where it is strictly necessary, such as to protect the vital interests of the users or other natural persons, to fulfil the purpose of public interest, to pursue our reasonable interests (but not to damage the interests of the users), we may process your personal information without your consent. Except for the situations stated in this Privacy Policy or the TOU, we will not disclose or provide any of your personal information to third parties without a review from our legal team and/or prior consent from the user.

3.4 For Measurement, Research and Development Purposes

We actively measure and analyze data to understand the way you use and interact with the Services. This review activity is conducted by our operation teams to continually improve our Platforms’ performance and to resolve issues with the user experience. In addition, we use such information to customize, measure, and improve the Services and the content and layout of the Platform, and to develop new services. We continuously monitor activity information within our systems and our communications with users to look for and quickly fix problems.

3.5 To Communicate with You

We use personal information collected, like your phone number or email address to interact with you directly when providing user support on a ticket or to keep you informed on logins, donations, account security and other aspects. Without collecting and processing your personal information for confirming each communication, we will not be able to respond to your submitted requests, questions, and inquiries. All direct communications are properly kept by us or the service provider designated by us, to be reviewed for accuracy, to be kept as evidence, or to be used to perform other statutory or contractual obligations.

3.6 To Enforce Our TOU and Other Agreements

The collected information is also used to continually and actively enforce our TOU and other agreements with our Users, including but not limited to reviewing, investigating, and preventing any potentially prohibited or illegal activities that may violate the foregoing provisions, or disclose the relevant information to a third party in accordance therewith. We reserve the right to suspend or terminate provision of any Services to any User found to be engaged in activities that violate our TOU and other agreements with our Users.

3.7 For Marketing and Advertising

We may share your personal information with our marketing partners for the purposes of targeting, modelling, and/or analytics as well as marketing and advertising.

3.8 For Any Other Purpose

We may disclose your personal information for any other purpose you consent to.

5.1 Physical Measures

Materials containing your personal information will be stored in a locked place.

5.2 Electronic Measures

Computer data containing your personal information will be stored in the computer systems and storage media that are subject to strict log-in restrictions.

5.3 Management Measures

Only authorized employees are permitted to come into contact with your personal information and such employees must comply with our internal confidentiality rules for personal data. We have also imposed strict physical access controls to buildings and files.

5.4 Technical Measures

Encryption technology such as PCI Scanning and Secured Sockets Layered encryption may be used to transmit and store your personal information. We use various currently available general security technologies and supporting management systems to minimize the risks that your information may be disclosed, damaged, misused, accessed without authorization, disclosed without authorization, or altered.

5.5 Other Measures

Our web server is protected by the “firewall”. Please note that it is impossible to guarantee 100% security of information. As such, we request that you understand the responsibility to independently take safety precautions to protect your own personal information. You agree that we shall not be liable for any information leakage and other losses not caused by our intention or gross negligence, including but not limited to hacker attack, power interruption, or unavoidable technical failure, to the maximum extent permitted by law. If you suspect that your personal information has been compromised, especially account and/or password information, please lock your account and immediately contact our support team. Unless otherwise stipulated by law or the TOU, you agree that we have the right but not the obligation to retain all the collected personal information for the duration of your account for 5 more years after the account is closed.

7.1 What Are Cookies?

Cookies are small amounts of data that are sent to your browser and stored on your computer’s hard drive to collect standard internet log information and visitor behaviour information. When you visit the Platform, we can automatically collect information from you through cookies or similar technologies. For more information, please visit www.allaboutcookies.org

7.2 How Do We Use Cookies?

We use cookies in a range of ways to make your experience on the Platform more enjoyable, including but not limited to: (a.) to keep you signed in; (b.) to record your habits and preferences when browsing the Platform; (c.) to record our performance and verify the effectiveness of online advertising through Google Stats with cookies.

7.3 What Types of Cookies Do We Use?

We use different types of cookies, including but not limited to:
a. Functional Cookies.We use such cookies to help us identify you and remember your previous preferences and settings, which may include your device, your operating system, your preferred language, your location, and other session data. We use a mix of first-party and third-party cookies.

b. Marketing Cookies.We use these cookies to collect information about your visit to the Platform, the content you view, the links you follow, and other information about your browsers, devices, your IP addresses and referral URLs. We sometimes share certain parts of the collected information with third parties for marketing purposes. We may also share online data collected through cookies with our marketing partners. This means that when you visit another website, you may also be shown advertisements based on your browsing patterns on the Platform.

7.4 How to Manage Cookies?

Most browsers are preset to accept cookies. You can adjust your browser setting to prevent cookies or to notify you as soon as cookies are loaded. However, stopping all cookies might mean that you cannot access or use some features of the Platform.

8.1 Right of Access

You have the right to access or obtain copies of your personal information. We may charge a reasonable fee for providing the access service.

8.2 Right to Rectification

You have the right to correct your personal information that you deem inaccurate. You also have the right to ask us to complete the personal information that you deem incomplete within a reasonable limit.

8.3 Right to Erasure (Right to be Forgotten)

You have the right to request the erasure of your personal data under certain circumstances.

8.4 Right to Restriction of Processing

Under certain circumstances as required by law or as specifically reminded by us, you have the right to request us to restrict the processing of your personal information; however, you understand that such restriction of the processing may prevent us from providing you with some of the Services.

8.5 Right to Object

Under certain circumstances as required by Law or as specifically reminded by us, you have the right to object to the processing of your personal information; however, you understand that such objection of the processing may prevent us from providing you with some of the Services.

8.6 Right to Data Portability

Under certain circumstances as required by Law or as specifically reminded by us, you have the right to request us to transmit the personal information that we collect to another body, or directly to you. We may charge a reasonable fee for providing the transmission service.